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Here are recent postings to our Guestbook. Please feel free to post your comments
to the Guestbook.
15/03/2008 19:01
by william clark in cambridge
hi guys, i was in Earlier today and brought some dainese leathers and back protecter. just wanna say thanks for all your help on chooseing the correct size, ill be seeing you again soon.
08/03/2008 18:35
by Claire in Buckingham
Visited your show today and I was extremely impressed with the range of stock and the level of service. All the staff couldn't have been more helpful and really knew their stuff. As a result I left with everything I wanted. Will definitely be recommending you.
27/02/2008 06:25
by Don in USA
Ashley,
I want to thank you for your help and support with my order and enjoyed chatting with you on the tele.
I hope to meat you one of these days.
Very fast shipping.
22/11/2007 06:58
by Anon in Puckeridge, Herts
Christmas shopping made simple! Knowledgable, friendly staff great for dealing with a technophobic! Thanks x
10/08/2007 08:03
by George Harrison in Stevenage
Having bought a bike for commuting, after 12 years off the road, I decided on a visit to Bike Stop, as this is my local and didn't fancy the treck over to Letchworth.
How suprised I was, gone is the little store that used to have no floor space, and now we have 2 floors of luxurious confortable shopping space, air-con, and extremely helpful and professional staff. What is not in stock is ordered, and you are called a few days later.
Bike Stop is known country wide, and because of the personal touch, it shines above the big boys.
George
31/07/2007 10:55
by Ben in .
Dear BikeStop, I visited your shop on Saturday and felt compelled to write and say how impressed I was with your stock, shop and most of all staff. I wish I knew the girl's name who served me so that I could single her out for praise (pretty, short black hair, bubbly). Anyway, the table and chairs outside, the complimentary coffee and water were all wonderful. But as I say the friendly staff with their willingness to put up with sweaty bikers and clearly with excellent knowledge of the Dainese range (and other ranges) were what really made the visit a great experience. I have dealt with so many bike shops over the years where more often than not, it's as if they are doing you a favour by you buying something from them (grumpy, surly, spouting a load of nonsense about the product). So just wanted to say thanks. Politeness and friendly service seem to be a disappearing trait these days, so it's always nice to come across it once in a while. I'm, so far, very happy with my Puma boots and Dainese lid. I'm sure I'll be back when I need more kit! Kind regards, Ben
20/05/2007 23:30
by England in London
would just like to say, Bike Stop is very very Good. I called up a few days ago, spoke to a guy called Daniel about buying some dainese bottoms online-had a good chat and chuckle. From his outlook, I thought I would come up from london today and have a look round. I'm glad I did, beautiful shop, the greeting was welcoming, and the young guy that helped me (didn't catch his name-he had braces I think!) was very helpful, knowledgeable and very enthusiastic-especially for a sunday and it was 10mins till closing with motogp on the box!! Eventually I left with a Jacket and bottoms-very pleased with my purchase. I will no doubt recommend to fellow riders-everything about your store beats any in London!! Many thanks
03/05/2007 17:55
by bobbie dennison in cambridge
Hi Guys
just a quick thank you to all your staff for the help with buying my first helmet i found them all very helpful and had a great knowledge of there products myself and my husband have found a great shop to buy our kit from and will return on loads of occasions to buy from your proffessional and helpful staff
Thanks again
03/04/2007 16:25
by T. A.
"This one is for Ashley;
Thank you, thank you so much for asking Phil Read to sign my boyfriends Phil Read replica helmet last week. You didn't just make his day - that made his year !!
Thanks Ashley, the service at Bike Stop is great. :o)
Regards
Teresa
05/03/2007 16:44
by Rebecca Neale
I ordered a jacket from you recently, and asked for some advice on sizing, which Ashley sorted out for me. I was very pleased with the service, really friendly and informative, and the jacket is fantastic. Thank you very much.
29/01/2007 18:37
by William Creech in HITCHIN
I made a visit to your new store in Letchworth over the weekend,not that easy to find as it is it fact in the Honda car dealership but once there i must say it is well laid out with a good selection of products and well worth a visit.
Great fresh filter coffee at the in store cafe and all the Honda motorcycles.I will be back nearer spring time to buy a bike and new bike gear. Thanks again to all your helpful staff, what a refreshing change from the usual local bike dealers in my area.
12/12/2006 10:24
by Zoe Hannan in Shefford
The service and knowledge of the staff in the Stevenage shop has been outstanding. My partner and myself have bought all new gear this year including gifts and have received excellent service throughout. Special thank you to Simon for his patience and assistance.
See you again soon.
Thanks
01/12/2006 11:31
by Mr Peter Wells in Holt , Norfolk.
Made a visit to your Letchworth Branch as i was in the area visiting my family,i must say what a great place it is,Everyone was very helpful and happy,looked like they enjoy working there, great range of clothing and Honda motorcycles and to top it off a wonderful cafe with super food and great coffee.I wish there was somewhere like this in Norfolk.All my friends will be making a visit next spring via a club rideout.Keep up the good work and i will see you all again next sping.
18/11/2006 17:15
by ROBERT NULLS in Letchworth
I VISITED YOUR LETCHWORTH MOTORCYCLE SHOWROOM TODAY,WHAT A WONDERFUL PLACE THAT IS.I WAS RECIEVED BY ANDREW THE MOTORCYCLE SALES PERSON AND GIVEN A FREE CUP OF COFFEE THEN NEIL WENT THROUGH THE SUPERB REV-IT RANGE WITH ME.I WOULD VISIT AGAIN THANKS AGAIN BOYS FOR YOUR SUPERB SERVICE.
12/11/2006 15:37
by Les in Luton Beds
New boots and helmet last year.New leathers this year.
Never to busy to give you honest advise on whatever your looking at no matter how busy the shop is.
pleasure to deal with the great staff who understand the products they are sell
25/10/2006 07:40
by ken yates in welwyn garden city
I purchased a Revit suit from Letchworth but after wearing the trousers once I realised they were a bit short,went in to the Stevange branch and they are doing all they can to change them for me, that is what customer service is all about. great service.
23/09/2006 19:26
by Kevin Chandler in Watford
Fantastic service along with fantastic products. Fitted my girlfriend out in full leathers that fit brilliantly and lookg great as well! Thanks very much!
19/09/2006 12:43
by James Dowding in Stevenage
Ive used both stores, and every member of staff has been great, Letchworth is a great store and its a good idea having it at a Honda dealer.
11/09/2006 07:56
by Mark in Cambridgeshire
I highly recommend Bikestop. The level of service I received on Saturday really does you credit and your product knowledge is second to none.
18/08/2006 11:27
by SIMON MANNION in HARPENDEN
VISITED YOUR LETCHWORTH BRANCH - GOOD SELECTION OF CLOTHING AND HELMETS. A BIT HARD TO FIND THE SHOP THOUGH BUT WORTH SEEKING OUT. LOTS OF NICE BIKES TOO
WILL DEFINITELY GET KITTED OUT WHEN I PASS MY TEST!
20/07/2006 12:10
by Gareth Jenkins in Higham Ferrers
Just been over to visit your new shop in Letchworth and drool over the new Fireblade.
Great looking place, and some nice kit too. Coffee much better than Stevenage bike stpo as well.
20/05/2006 14:25
by Tim Armstrong in Ware
Once again came in with a firend and ended up spending loads more money I intended thanks to your friendly and helpful staff Thanks guys + girls
19/05/2006 20:18
by Alan in Stevenage
Just like to say thankyou for the excellent help and advice from the Bikestop staff during my recent purchases of a Schuberth helmet and Autocom system.
Regards
Alan
15/04/2006 19:09
by James
just like to thank everybody at bikestop for the excellent service the dainese axial race boots and the wave s back protector fit like a glove
cheers all
15/04/2006 17:58
by tigger in essex
popped in today just to have a look fantastic range of clothing,ended up spending 330 pounds oh hum, great service, friendly helpful staff coffee not to bad, will come back.
09/04/2006 20:50
by BEN in dane end
many thanks. Just saying how pleased i was with the sevice from members of staff. I purchased an offroad helmet and i am really pleased. I am also pleased with previous purchaces and staff help. Thanks
31/03/2006 07:53
by paul
Just a quick Thank you!
I ordered a Dainese key ring from your website on Tuesday for £5.99 (so I am hardly your most valued customer!) & agreed to the £4.99 posting charge. I did think the £4.99 was a bit high to send a key ring but I wanted the product, realised that it would be really difficult for you to have different charges for each item you sell & finally I knew from experience that you always deliver very quickly so didn\'t mind at all.
I received the keyring yesterday & was really pleased to have received it so quickly but was even more impressed that I had only been charged £1 to deliver it!
Of course a £4 saving is great but the fact that you changed something purely to benefit me (when I would have been more than happy with your service anyway!) is fantastic
I will definately be using you more frequently (& spending more than £6 on a key ring!)
Many thanks once again!
03/03/2006 11:20
by Scott in Welwyn Garden City
The member\'s from Bike Stop are great, they give great customer service, looking after their needs, providing everything possible to ensure the customer gets what they. Cheers everyone at bike stop, especially John cheers. This place is highly recommended!!!!
01/03/2006 20:16
by Guy in essex
Thanks for the coffee on Sunday. I brought a couple of mates to sample the joys of Dainese.
P.s I got my Waterproof trousers (From You)
Has anybody Bought one of those £750 Rukka Jackets yet ? I have paid less than that for the whole Bike.
25/02/2006 22:51
by Deborah Coombs in Cambridgehsire
Popped into the shop today and bought myself the Colin Edwards 2006 blue Arai. Not only did they have it in stock and my size in stock (XS very rare) but the gentlemen who dealt with me couldn\'t have been any more helpful. He was not pushy at all and is was clear they obviously value their customers. Thanks Debs :)
23/02/2006 10:43
by Neg the Egg in Sunny Biggleswade
I work for Bike Stop, so it seems a little strange to be posting on the guestbook, but I just wanted to publicly say thanks to JD and Jarv for being so understanding with my parental leave on the birth of my son, even after my relatively short time with the company.
It\'s good to have employers who fully understand the need for a good work/life balance, and I want to make it clear how appreciated it is. Mrs Neg says thanks too.
Cheers
Neg
02/02/2006 08:55
by Alex in Devon
Ordered a jacket via the interweb on Sunday. I phoned the shop Tuesday to confirm delivery date and had a friendly and helpful conversation with them - a pleasant change from other retailers! Thanks guys :)
28/01/2006 11:18
by William Lindsey in USA
Hello, I just wanted to drop a line of thanks for the smashing service provided to me by Bike Stop and specifically Daniel and Ashley, You folks have it right! Excellent service! I would also like to thank you for the lightning fast delivery of my last order, Usually orders from the UK can take weeks, but this was here in mere days! everything fits perfectly and I will continue to purchase from Bike Stop in the future!
Satisfied customer for life!
William Lindsay (USA)
07/01/2006 13:48
by Joe in dorking, surrey
Amazing shop! loved the mini chopper! + the service was great and realy friendly! my Dainese Mach 1 Zip Jacket is great. Thanks! great website!
05/12/2005 12:53
by Liza in Paris
his site is really super!!! Thank you for you work! Good Luck.
02/12/2005 11:56
by Lou in Dorking, Surrey
Thanks once again to Bike Stop - excellent courteous service from Neil, prompt delivery of sweatshirt for my soon-to-be biker son. Really like the website, find it very easy to use and well designed, but wish we lived nearer so we could visit.
21/10/2005 08:04
by Guy in Essex
Lancastrians are not normally bohemian enough to spell Roger with a D, or Clark at all. Anyway smashing site. Pretty smashing shop too, but where are my Rochester waterproofs ? My knees are cold.
27/09/2005 19:05
by Mike Brown in Staffordshire
I saw your adverts in a couple of bike mags and couldn\'t believe the bargains on Shark helmets, so I went to my local dealer, where they cost 50% more, made sure the fit was OK then ordered one off your website!
25/09/2005 21:32
by Gareth Jenkins in Higham Ferrers
Great range of Dainese (and other stuff) and good service too. Appalling coffee the only downside to the visit!
24/09/2005 19:06
by Mickey Mouse in The South
What a shame to see Mr highly skilled northern monkey aka Rodger can\'t even spell his own name correctly.
Great site; great people; thank God we live in the south.
Cheesy chips? Says it all really.
MM
08/09/2005 11:44
by Rodger Calrk in Lancaster
Your website is poor, i could put together a better website in my sleep, unlucky lads, better luck next time
23/08/2005 14:36
by Lou in Dorking, Surrey
Excellent service from John - prompt, good-natured response to my many e-queries - made one sad middle-aged wannabe biker mother of an about-to-be biker very happy! Thank you!
27/07/2005 03:54
by Mike boston in Wirral
Thanks to all the staff on Sunday 24th for all your help and perserverance when I was looking to replace my Gortex jacket, which did not happen this time, but at least my partner Lindsay got a Trax leather, her sister Kay got a City Trax texttile and Kay\'s husband, Paul, a Gortex short jacket and I ended up with a Tec Wash.
I would highly recommend this shop to anyone.
Mike
19/07/2005 17:33
by Gary Strickland-Clark in Watford, UK
I was employee no.1 at Bike Stop, about 22 years ago. I moved on a long time ago, but I\'m still Bike Stop\'s number 1 customer (or so I tell John anyway) and send all my mates there for the good discounts and rotten coffee.
Keep up the good work.
06/07/2005 15:39
by Phil Read in Now in Belgium
Great help and support for me and the sport. A credit to all M/C retailers
05/07/2005 08:11
by jan
Thanks for all your help at the weekend!
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