Frequently Asked Questions
How do I earn Club Cash?
Earning Club Cash points is simple. For every pound you spend on products at Bike Stop online, you earn 5 Club Cash points. These points will accumulate as you continue to make purchases at bikestop.co.uk.
How can I check my Club Cash balance?
To check how much Club Cash you have collected simply login and click the points tab to see your balance.
When do the Club Cash points get added to my account?
Club Cash points are added to your account when we charge your card for the items you have purchased. We do not automatically charge your card when you place an order online because we have to go through a number of checks, but once these are completed the Club Cash points will be added to your account. If you return items to Bike Stop for a refund, we will deduct any Club Cash points earned, and give back any points redeemed.
How can I redeem my Club Cash?
Easy! When you get to the checkout, if you are logged into your account, you will see the option to redeem your Club Cash. Simply click the Use Reward Points button, and you will see the total cost of your basket reduce accordingly.
You can even redeem your Club Cash at the same time as using a discount code, so you get DOUBLE SAVINGS (not bad eh?)