No Quibble Returns
If you have an issue, or are simply unhappy with your purchase, then we will correct it as quickly as possible.
You can cancel undelivered orders up to the day before we dispatch the item to you. We will confirm dispatch with you by e-mail. So if you wish to cancel, you need to call us directly (please do not just e-mail) up to the day before that e-mail is sent to you.
You can return items, free of charge*, within 12 months of delivery and we will be pleased to replace the item or offer a full refund for it. We just ask that you send the item(s) back unused in their original condition with all the original packaging and labels. You will need to call us to book a collection. This does not affect your statutory rights. If you are within 14 days of delivery, you have the right to cancel.
*UK Mainland only, see exclusions.